Ready, set, ticket!

The usability ticket is finished. :-) Check it out and pass it on! There are two tickets (both are in the above PDF):

* One is for **usability violations**. Ever come across something that just really bugged you? Here’s your chance to gripe to folks who will feel your pain.
* The other is for products whose **usability has just amazed you**. This might take a little thinking because we tend not to think about products that just work.

So, download the ticket and follow these steps to get started:

1. Find a product or object or…whatever. Just something that either works or doesn’t work.
1. Take a picture or screenshot.
1. Post the picture to flickr.com. (If you don’t already have an account, you will need to create one, but it is fast and free.)
1. Tag the item with “uticket” (without the quotes). This is extremely important as we won’t be able to review the item you’ve ticketed unless you tag it with uticket (short for usability ticket). Feel free to add other tags to the photo as well (eg “usability”, “design”, “broken”). Wikipedia has more information on tagging (aka folksonomies).
1. Explain yourself! Add a comment on the item that describes why you ticketed the item. Love it? Hate it? Let us know!
1. Complete the paper citation and attach it to the item so other people can discover it.
1. Repeat!

And, lastly, a big thanks to Todd Robert who designed the usability ticket for us. :-) Thanks, Todd!

Now print some tickets and get started!

Explore posts in the same categories: Triangle WUD, World Usability Day

6 Comments on “Ready, set, ticket!”

  1. Tom Karches Says:

    Some usability issues here :

    - took me a few minutes to discover the date for World Usability Day from the TriUX site (I found it on the usability ticket…). Most recent posts assume that everyone knows the date. First time visitors don’t. Date and time should be in every post referencing the event.
    - times should either be in 24 hour format or annotated “am” or “pm”. Starting time is most likely NOT 6:00 am, but why be ambiguous?….

    –Tom

  2. Rick Cecil Says:

    Tom,

    Very good point. Been so busy working on the event, I overlooked something this simple!

    -Rick

  3. Rick Cecil Says:

    Date, time, and location have been added to the sidebar. :-) Thanks, again, for the help, Tom!

  4. Sue Leitner Says:

    Hi,

    This is the kind of wonderful idea that I wish I had thought of.

    Can you *please* include one of the World Usability Day logos on this ticket?

    I would be happy to speak with you on the phone about this. My number is on every Yahoo post.

    Thanks so very much for considering this.

    Cheers, Sue Leitner

  5. Yvonne Toft Says:

    What a fabulous idea!!! I will be giving them out at our WUD event in Central Queensland, Australia. Look forward to seeing the results at Flickr!

    Cheers, Yvonne

  6. blockquote » Blog Archive » Usability Overtredingen op de Usability dag, 3 Nov. Says:

    [...] 3 november is het wereldwijd Usabillity dag. In Mechelen worden er lezingen gegeven door o.a. Patricia Ceysens en Marc Charlier van de VRT. Op de Usability day website vind je case studies and verwijzingen naar de verschillende acties in de deelnemende landen. De pagina van de VS, Durham is fantastisch. Ze geven bekeuringen voor usability overtredingen. De firma TriUX heeft een blog waar je de formulieren kan downloaden. [...]

Comment: