Triangle User Experience

Wachovia is looking to hire two new Information Architects/Usability Engineers for its  Charlotte or Winston-Salem office.  Apply online using requisition # 191894.  Contact April Tatom, IA at Wachovia, for further details: april.tatom@wachovia.com .

RESPONSIBILITIES:
This particular Usability Engineer/Information Architect position is part of the Intranet Experience Team, working closely with line of business representatives to develop web structures that are user-centered. The primary role of the UE/IA is to develop information architectures for web sites and other client-server based information systems. Information architecture encompasses organization (classification, taxonomy), navigation (global, local, contextual, supplementary), labeling and search system design. Responsibilities: Collaborate with other team members, including interaction designers, usability engineers, business partners, developers, and graphic designers to design the information architecture of the web site and its component elements. Create usable organization and navigation systems. Develop search engine interfaces and assist with search engine configuration. Develop controlled vocabularies and thesauri. Research our business partners organizations, their goals, their users, and their content. Utilize user-centered methodologies (e.g., usability studies, contextual inquiry, ethnographic observation, interviews) to understand and analyze user experience, expectations and requirements. Participate in user modeling, storyboarding, scenario development, high-level use case definition, task analysis, and other activities to capture and develop user requirements and integrate these into the product design. Explore technologies that complement the abilities of humans to add value to information. Ensure integration of efforts within Wachovia by staying informed of major initiatives, collaborating with peers to combine efforts, and creating synergies where appropriate. Ensure that policy, procedures, and guidelines are followed in development and maintenance process. Apply a user-centered design methodology to all projects. Contribute to knowledge base of interaction design and UCD information. Perform heuristic analyses of sites to assess strengths and weaknesses, capture quick changes and suggest testing needs. Share tasks with other usability engineers and interaction designers as appropriate to develop skills and balance workloads. Participate in user-centered design related professional development activities. Key Relationships: ID/Usability Engineers and rest of Intranet Experience team, Business Managers & Business Units.

REQUIREMENTS:
Ability to create site maps (blueprints) and mockup/interface designs (wireframes). Understand the principles of information organization and user interface design. Understand the unique aspects of Information Architecture for large intranets. Understand and apply principles of user centered design to information architecture and interface design. 2-4 years experience in electronic commerce and Internet/intranet GUI analysis, design, and usability testing. Demonstrated strengths in teamwork and leadership. Ability to lead multi-disciplinary teams to consensus on design decisions. Ability to interact positively with all levels of employees and management. Excellent oral, written and interpersonal skills. Excellent analytical skills. Preferred Skills/Experience: Candidates should have a Bachelor’s degree in information science, librarianship, human-computer interaction, anthropology, cognitive psychology or related fields, and should have four or more years of related experience. Knowledge of financial services preferred. Experience with Microsoft Content Management Server 2002 and Microsoft Office SharePoint Server 2007 preferred. Mon - Fri, 8:00am - 5:00pm. Please note that this position may be filled in Charlotte or Winston-Salem, NC. Mon - Fri, 8:00am - 5:00pm .